​Effective Date: 2024

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1. Information I Collect

 

I may collect personal information from you when you:

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• Visit our website

• Fill out contact forms

• Book a counselling session

 

The types of information I may collect include:

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• Name

• Email address

• Phone number

• Any additional information you choose to provide

 

2. How I Use Your Information

 

I use the information I collect for the following purposes:

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• To respond to your enquiries and provide you with the requested services

• To communicate with you about your sessions and appointments

• To improve our website and services

• To send you information and updates related to your counselling

 

3. Confidentiality and Data Security

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I am committed to maintaining the confidentiality of your personal information. All information shared during counselling sessions is treated with the utmost care and is kept confidential, unless:

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• You give us written consent to share specific information

• We are required to disclose information by law (e.g. if there is a risk of harm to yourself or others)

 

I implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

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4. Cookies and Tracking Technologies

 

My website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that help us understand how you use our site. You can choose to accept or decline cookies through your browser settings.

 

5. Third-Party Services

 

I do not sell, trade, or otherwise transfer your personal information to outside parties, except as described in this policy or with your consent. I may use trusted third-party services for administrative purposes (e.g., scheduling software), but these services will also be bound to protect your information.

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6. Your Rights

 

You have the right to:

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• Access the personal information we hold about you

• Request corrections to any inaccuracies in your information

• Withdraw consent for the use of your personal information at any time (subject to legal obligations)

 

To exercise these rights, please contact me via the Contact page.

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7. Changes to This Privacy Policy

 

I may update this privacy policy from time to time. I will notify you of any significant changes by posting the new policy on our website with an updated effective date. I encourage you to review this policy periodically for any changes.

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8. Contact Me

 

If you have any questions or concerns about this privacy policy or our practices, please do not hesitate to reach out through my Contact page.